Travelsphere Holiday Assurance Guarantee

When you’re ready to travel again, we’ll be right with you to support you every step of the way.

Safe Travels

We’re delighted to have received the World Travel and Tourism Council’s (WTTC) Safe Travels stamp, which recognises businesses and destinations worldwide that have adopted a new set of global protocols to support the return of ‘Safe Travel’ around the world. The ‘Safe Travels’ stamp provides you, our customers, with assurance and peace of mind that we have implemented enhanced health and hygiene protocols on all holidays, aligned with WTTC’s Safe Travels Protocols and guidance from the World Health Organization (WHO) and the Centre for Disease Control and Prevention (CDC).

Your safety—as well as that of our employees and partners—has always been our top priority. This is why we have put new physical distancing and cleaning measures in place on all our tours. Our Holiday Assurance policy features new health and safety measures from the moment you arrive with us until we say our fond farewells. Our policy will continue to evolve as we work with our local partners and receive the latest FCDO and Government advice.

We have been working with our trusted partners in destination and have asked our suppliers to adhere to our minimum requirements.

Highly trained Holiday Directors Our amazing Holiday Directors are trained to handle all manner of situations—COVID-19 is no exception. They receive specific health and safety training and can implement the right protocols where required.

On-trip transport There will be an enhanced level of cleaning onboard your coach and deep-cleaning practices will be adhered to. You will have allocated seats and hand sanitiser will be available on the coach (we also recommend carrying your own).

Accommodation All of our accommodation providers work to the highest standards of hygiene. You always enjoy a private room on our trips, and our partners are guided by local government standards as well as the protocols we issue to them.

Experiencing local culture & sights Everything is taken care of for you on a Travelsphere holiday. We work closely with our local partners to ensure entry into attractions, included meals and experiences all adhere to local health and safety standards and the correct protocols are followed. Please note that measures vary by country and are subject to change. We reserve the right to ask any guest presenting symptoms to self-isolate pending a test and to inform the Holiday Director immediately so that protocols can be put in place to manage the situation.

* Terms & conditions apply, see essential information for full details.